Frequently Asked Questions

The Interlocking Products FAQ page offers quick answers to popular questions including topics like returns, shipping, warranty, and caring for your new floor.

Product details & more

Our interlocking tiles are made from durable, high-quality 100% UV stabilized virgin polypropylene. These materials are designed to withstand heavy traffic, weather elements, and provide long-lasting performance in both residential and commercial settings.

Installation is quick and easy! Simply connect the tiles by aligning the interlocking edges and snapping them together. No glue or tools are required. You can cut tiles to fit using a utility knife for a custom fit in any space. See our instruction page for more details.

Yes, our tiles are completely waterproof and resistant to moisture. They are designed to be used in high-humidity areas, such as basements, garages, and outdoor spaces. The tiles have a non-porous surface that prevents water from seeping through.

Absolutely! Our interlocking tiles are designed for both indoor and outdoor use. They are UV resistant, ensuring they won’t fade or crack in direct sunlight.

Yes, our interlocking tiles feature a slip-resistant surface, providing excellent grip even when wet.

Our tiles are easy to clean and maintain. Simply wipe them down with a damp mop or cloth. For tougher stains, a mild soap solution can be used. Avoid harsh chemicals that could damage the surface.

Yes, you can install the tiles directly over most existing surfaces, including concrete, wood, or tile. However, make sure the surface is clean, dry, and level for the best results.

Our interlocking tiles can support heavy loads, including vehicles, machinery, and furniture, depending on the specific product. Please refer to the product details for the recommended weight capacity for each tile type.

With proper care and maintenance, our interlocking tiles are built to last for many years. They are resistant to fading, cracking, and wear, even in high-traffic or harsh environmental condition

Yes, we offer a warranty on all of our interlocking products to ensure your satisfaction. Warranty details vary depending on the specific product, so please check the individual product page for more information.

We do not offer samples but you can purchase a single tile to feel the quality and visualize the color in your space.

Edges & Corners

Each interlocking tile has 4 sides: 2 sides with female edges and 2 sides with male edges. The type of edging you need will depend on how and where the tiles will be installed.

Female edges are typically used for garage doors and other areas of entrance where only one side of the interlocking tiles is exposed. These edges allow for a clean, secure connection when tiles meet the wall or any border without needing to fit into a male edge.

Both Male and Female edges are generally only necessary when creating showroom displays, parking pads, or other applications where all four sides of the area are exposed. In these cases, both male and female edges are used around the perimeter to create a professional, finished look.

Corner pieces are needed when the installation involves exposed corners (where two sides of the area meet). These provide a neat, professional finish at the intersections of two exposed edges.

Contact our team if you have any more questions.

Cleaning & Maintenance

No problem! Just lift the affected tile(s). A flathead screwdriver works great. Clean and wipe underneath, then clip the tile back into place—it only takes a few minutes. 

Absolutely. A damp mop or dry mop is perfect for everyday surface cleaning. For anything greasy or sticky, a light degreaser will do the trick.

Yes. Hers how to do that and make sure water doesn’t pool and it dries faster. Just slightly lift the front edge of the tiles, and use something to keep it raised, and pressure wash from back to front. It’s a quick way to flush out anything underneath. 

Nope. Just a light household degreaser. Avoid harsh or acidic chemicals—otherwise, you’re good to go. 

Spilled fluids will pass through, but the tiles are designed to be lifted easily for spot cleaning. For garages or workshops, an occasional power wash and mild cleaner or degreaser clears everything out.

Not at all. The beauty of our system is that you can remove a single tile—or just a few—whenever needed. Just pop them up, starting at the corner where the two pegged sides meet, clean, and clip them back in.

Once or twice a year works well for most spaces. If you're using the space daily or for messy projects, you may want to clean more often.

No. Our interlocking tiles are made to look great without extra maintenance. Just clean them periodically and enjoy the durability. 

shipping & Returns

We offer a 30-day money-back guarantee on all returns, with customers responsible for return shipping costs. Open-box items are accepted. Defective products are covered under our lifetime warranty.

Please email customer service or contact us via the chat below with your order number. A team member will get back to you within 1-2 business days with a return number and detailed instructions.

Once your return is received and inspected, we will process your refund or exchange. This typically takes 5-7 business days.

Once your order ships, you’ll receive a tracking number via email to monitor your delivery. You can also check the status in your account.

We ship all orders via UPS for fast and reliable delivery. Shipping methods may vary depending on the location and size of your order.

Orders typically ship within 2 business days. Delivery times vary based on your location, but you can expect your order to arrive within 5 to 8 business days after it ships.

Currently, we offer a flat-rate free shipping option for all orders. Expedited shipping is not available at this time.

Once an order is processed, we are unable to change the shipping address. Please ensure your shipping details are correct before submitting your order.

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY

FREE SHIPPING

LIFETIME WARRANTY