Return Policy
At Interlocking Products we want you to be fully satisfied with your purchase. If for any reason you’re not happy, our 30-day Money-Back Guarantee ensures you can return your product hassle-free. If your product has a defect, rest assured - we provide a lifetime warranty with no time limit for replacements or repairs. Below are the details of our return policy
You can return products within 30 days of purchase.
This return policy applies to the original purchaser.
We offer a money-back guarantee for returns. You will receive a refund once the product is returned and inspected.
Customers are responsible for return shipping costs.
Yes, we accept open-box returns as long as they are within the 30-day return window.
Returns must be in new, unused condition. Any damage caused by improper use or installation will not be eligible for a return.
Please contact our customer service team with your order details. We’re here to make the process as easy as possible for you!
Shipping
We strive to get your order to you as quickly and securely as possible. Below are the details of our shipping policy. Thank you for choosing Interlocking Products - we look forward to getting your order to you!
All orders are processed within 1-3 business days, excluding weekends and holidays. You will receive an email notification with tracking information once your order has shipped.
We offer free nationwide shipping directly to your home or project location. Shipping costs are calculated at checkout based on your location and the size/weight of your order.
We use UPS to ensure your products are delivered safely and on time. Standard shipping typically takes 3-7 business days, depending on your location.
At this time, we only offer domestic shipping within the U.S. We do not currently ship internationally.
If you encounter any issues with shipping (such as delayed delivery or damaged items), please contact our customer service team right away. We’re here to help resolve any problems.
Returns must be in new, unused condition. Any damage caused by improper use or installation will not be eligible for a return.
Please ensure your shipping address is correct at the time of purchase. We are not responsible for lost or delayed orders due to incorrect address details.
